Computer Repair
Hardware troubleshooting, OS repair, virus removal, software issues, upgrades, and diagnostics for desktops and laptops.
Mobile technician services since 2007
Computer repair & IT support in Tyler, Longview & East Texas.
Onsite or remote. PC Guru serves homes and small businesses with repairs, managed IT, cybersecurity, POS & payment setup, custom builds, and practical AI/LLM support.
Tyler · Longview · Gladewater · Kilgore · White Oak
$90/hr
one clear labor rate
Residential, business, onsite, remote, workshop, POS & AI setup. Parts billed separately. Custom monthly plans for businesses.
// What we do
Support for homes, small businesses & growing teams.
From a single laptop repair to a full business technology setup — we keep your devices, systems, and network running.
Managed IT Services
Ongoing support, workstation setup, monitoring, updates, vendor coordination, and practical planning for businesses.
Managed Cybersecurity
Security reviews, malware prevention, backups, user training, monitoring, and business continuity planning.
Network & Internet
Router setup, Wi-Fi troubleshooting, printer sharing, small-office networking, and connectivity support.
Custom Built PCs
Special-order computers built for home, office, creative work, or high-performance gaming — to your budget.
Refurbished Computers
Affordable repaired and refurbished systems when you need something dependable without buying new.
// Advanced support
Business & advanced tech, made simple.
Business Setup
Workstations, networks, email, printers, and core systems configured for new or growing businesses.
POS & Payments
POS setup, payment terminals, printers, scanners, cash drawers, and day-to-day workflow support for retail & service.
AI & Automation
Guidance on AI tools, local LLMs (Ollama), Docker-based environments, and workflow improvements — without the complexity.
// Pricing
Clear pricing, flexible business plans.
All labor billed at $90/hr. Managed IT plans cover up to 5 users — 6+ users add $45/user/mo, or get a custom quote. One-time onboarding fee equal to the first month.
Standard labor rate
Hourly Support
$90/hr
Computer repair
Remote & onsite support
Business & residential
AI/LLM support & local setup
POS & payment support
Network, printer & device setup
Most popular
Business · up to 5 users
Tier 1 Managed IT
$249/mo
Priority service requests
First 2 labor hours included
Additional labor $80/hr (save $10)
Proactive monitoring
Managed updates
Discounted project consulting
Expanded · up to 5 users
Tier 2 Managed IT
$399/mo
Monthly onsite maintenance visit
First 3 labor hours included
Additional labor $80/hr (save $10)
Remote system monitoring
Offsite backup planning
Tech budgeting & vendor support
Need something tailored?
Larger teams, multi-location businesses, or specific requirements — PC Guru assesses your environment and builds a quote around your actual needs.
// How it works
Simple, direct support.
1
Call or text
Describe what you need help with, send photos if useful, and get clear next steps.
2
Diagnose & plan
PC Guru confirms whether remote, onsite, pickup, or project-based support is the best fit.
3
Fix, setup or train
Get the issue resolved, the system installed, or your team trained — with clear follow-up.
// Reviews
Trusted by local customers.
“FAST!!! Repaired 2 PCs for me and got them back the same day!”
B.F. Tharp
Residential customer
“I thought I would be out hundreds of dollars on a new computer, but they got my laptop working again.”
Dave Willson
Residential customer
“Our entire network went down after a storm. PC Guru got everything back up quickly and helped prevent it happening again.”
Emma Rosenberg
Commercial client
// FAQ
Quick answers.
Yes. Onsite, remote, pickup, and delivery options are available depending on the issue and location.
Yes. PC Guru can help with setup, printers, scanners, payment devices, daily workflows, and troubleshooting.
Yes. New business setup can include POS, payment systems, Wi-Fi, computers, printers, email, security, and staff training.
Yes. Support is available for AI tools, workflow design, local LLM setup, Ollama, Docker-based environments, and related guidance.
Managed IT plans start with a 6-month agreement, then renew on a 12-month term. Either party can cancel with 30 days notice. Hourly support has no contract.
Already on a call with us?
When instructed by your technician, connect and enter your 6-digit code. Remote work is billed at the same $90/hr rate.
Ready to get your tech working right?
Call, text, or email to schedule repair, business IT, POS & payment setup, AI/LLM support, or remote help.