Mobile technician services since 2007

IT support, custom software & private AI for Tyler, Longview & East Texas.

Onsite or remote. PC Guru manages IT and cybersecurity, builds custom software and private AI platforms (GEIVS) for local businesses — and yes, we still handle computer repair too.

SnapPOS App GEIVS Private AI Zero Touch Automations Managed IT Computer Repair
Tyler · Longview · Gladewater · Kilgore · White Oak
$90/hr one clear labor rate
Residential, business, onsite, remote, workshop, POS & AI setup. Parts billed separately. Custom monthly plans for businesses.
// Flagship Software Platforms

Custom software & AI systems built around your business.

Avoid licensing fees, complex setups, and cloud dependencies — we deploy software built directly around your workflow.

Customer Automation

Zero Touch Tools

Custom-built automations that handle daily customer touchpoints so you can focus on running your business.

  • Missed-call automated text-backs
  • Instant review generation requests
  • Website FAQ chatbots built around your business
Retail & Inventory

SnapPOS

Our custom-built register and inventory system, configured and deployed for your shop — without the overhead of legacy POS software.

  • Runs on your local network — no cloud required
  • Custom payment terminal workflows
  • Printers, scanners & cash drawer setup
  • Includes complete onsite workflow configuration
Private AI Platform

GEIVS

A fully self-hosted, custom-configured private AI platform. Deploy custom local LLMs (Ollama) that run 100% on your hardware — no cloud AI subscriptions, complete data sovereignty.

  • Signal & email assistants
  • Custom workflow automation engine
  • Starts at just $249/month
// IT Infrastructure & Repair

Support for homes, small businesses & growing teams.

From custom software integration to computer repairs, network setup, and managed cybersecurity — we keep your devices, systems, and network running.

Computer Repair

Hardware troubleshooting, OS repair, virus removal, software issues, upgrades, and diagnostics for desktops and laptops.

Managed IT Services

Ongoing support, workstation setup, monitoring, updates, vendor coordination, and practical planning for businesses.

Managed Cybersecurity

Security reviews, malware prevention, backups, user training, monitoring, and business continuity planning.

Network & Internet

Router setup, Wi-Fi troubleshooting, printer sharing, small-office networking, and connectivity support.

Custom High-Performance PCs

Special-order computers hand-built for local AI model execution (Ollama), creative workloads, intensive gaming, or office duty.

Custom Code & Automations

Purpose-built tools for your unique workflow — customized point-of-sale features, custom inventory plugins, automated data pipelines, and light applications.

// GEIVS — Private AI Platform

Your own AI. On your hardware. Fully managed.

GEIVS is a self-hosted AI platform for small business — email and Signal assistants, workflow automation, image generation, and private search. Your data never leaves your building.

100% private No cloud AI subscriptions Deployed & managed for you From $249/mo

Overview & Pricing

Core and Pro tiers, setup fees, workflow credits, and what every install includes.

View the one-pager

Platform Capabilities

The full stack — local AI models, automation engine, communications, content tools, and recommended hardware.

See everything in the box

See it running — request a demo

Hardware sourced, built, and delivered. Fully managed after deployment. Limited availability.

Call or text Email PC Guru
// Pricing

Clear pricing, flexible business plans.

All labor billed at $90/hr. Managed IT plans cover up to 5 users — 6+ users add $45/user/mo, or get a custom quote. One-time onboarding fee equal to the first month.

Standard labor rate

Hourly Support

$90/hr
Computer repair
Remote & onsite support
Business & residential
AI/LLM support & local setup
POS & payment support
Network, printer & device setup
Request service
Expanded · up to 5 users

Tier 2 Managed IT

$399/mo
Monthly onsite maintenance visit
First 3 labor hours included
Additional labor $80/hr (save $10)
Remote system monitoring
Offsite backup planning
Tech budgeting & vendor support
Ask about Tier 2

Need something tailored?

Larger teams, multi-location businesses, or specific requirements — PC Guru assesses your environment and builds a quote around your actual needs.

Request custom quote
// How it works

Simple, direct support.

1

Call or text

Describe what you need help with, send photos if useful, and get clear next steps.

2

Diagnose & plan

PC Guru confirms whether remote, onsite, pickup, or project-based support is the best fit.

3

Fix, setup or train

Get the issue resolved, the system installed, or your team trained — with clear follow-up.

// Reviews

Trusted by local customers.

“FAST!!! Repaired 2 PCs for me and got them back the same day!”

B.F. Tharp
Residential customer

“I thought I would be out hundreds of dollars on a new computer, but they got my laptop working again.”

Dave Willson
Residential customer

“Our entire network went down after a storm. PC Guru got everything back up quickly and helped prevent it happening again.”

Emma Rosenberg
Commercial client
Leave us a Google review
// FAQ

Quick answers.

Yes. We specialize in point-of-sale setups (SnapPOS), communication automation (Zero Touch Tools), private locally-run AI platform deployment (GEIVS), and custom-coded applications tailored to your business needs.
Yes. Onsite, remote, pickup, and delivery options are available depending on the issue and location.
Yes. PC Guru can help with setup, printers, scanners, payment devices, daily workflows, and troubleshooting.
Yes. New business setup can include POS, payment systems, Wi-Fi, computers, printers, email, security, and staff training.
Yes. Support is available for AI tools, workflow design, local LLM setup, Ollama, Docker-based environments, and related guidance.
Managed IT plans start with a 6-month agreement, then renew on a 12-month term. Either party can cancel with 30 days notice. Hourly support has no contract.
Get started

Ready to get your tech working right?

Call, text, or email to schedule repair, business IT, POS & payment setup, AI/LLM support, or remote help.

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